Mohamed Ezz Ghanem

Kantar, Calgary, Alberta

• — Led the global program delivery function, overseeing multi-year, multi-million-dollar digital transformation initiatives spanning data platforms, web applications, and marketing analytics solutions.
• — Directed a portfolio of concurrent projects across product, engineering, and design teams, ensuring delivery excellence through structured governance, risk management, and measurable KPIs.
• — Owned financial and resourcing operations for capital programs, including budget forecasting, capacity planning, and variance analysis to ensure optimal investment utilization.
• — Introduced metrics-driven program governance that increased on-time delivery by 25% and improved visibility into financial and resourcing performance across the enterprise portfolio.
• — Mentored and developed a team of program and project managers, fostering accountability, autonomy, and data-driven decision making.

Kantar, Vancouver, British Columbia

• — Led global, cross-functional teams in an agile environment to deliver software initiatives on Kantar's panel platform across respondent acquisition, consent, fraud prevention, and survey tracking.
• — Increased automated sampling revenue fivefold in three years by owning the product roadmap and execution/delivery of third-party demand partners.
• — Designed and delivered an automated sampling shut-off algorithm based on completion vs. drop-off rates, saving sample cost and eliminating manual intervention.
• — Decreased defects by 50% through a proactive QA strategy — peer code reviews, architecture walkthroughs, and automated testing/CI-CD pipelines.
• — Helped build a RESTful microservices middle layer integrating Kantar's panels to a third-party platform, unifying workflows.

Etisalat Telecom, Cairo, Egypt

• — Managed cross-functional ICT solution initiatives and launched Etisalat's first public cloud platform.
• — Partnered with commercial and delivery teams on bids exceeding EGP 300M, driving end-to-end solution development and delivery.
• — Secured contractual agreements with partners in e-learning, hospitality, and virtualization, establishing Etisalat's brand in the IoT domain.

Etisalat Telecom, Cairo, Egypt

• — Led a team of solution architects and project managers delivering 30+ broadband and data products, including GGSN-PCRF, DPI, and BSCS integrations.
• — Oversaw a US$20M+ ISP transformation, integrating legacy systems post-M&A to unify customer experience and billing.
• — Launched a new PCRF platform and migrated to a modern architecture, improving performance and reducing operational risk.

Vodafone Telecom, Cairo, Egypt

• — Boosted customer satisfaction by over 25% by implementing an extranet portal expanding indirect sales channels for subscribers.
• — Increased cash flow by integrating bill payment and top-up services through ATM SOAP interfaces, TIBCO middleware, and Ericsson BSCS iX systems.
• — Led weekly demand meetings for the marketing calendar, streamlining the product portfolio and program priorities.